✅ Key IT Management Services

1. IT Infrastructure Management

Managing servers, networks, hardware, and data centers

Ensuring uptime, scalability, and performance

2. Network Management

Monitoring and maintaining network performance

Managing firewalls, routers, and switches

Securing connectivity and bandwidth optimization

3. Cybersecurity Services

Threat detection and response

Security audits and risk assessments

Antivirus, firewalls, and intrusion detection systems (IDS)

4. Help Desk / Technical Support

Tier 1, 2, and 3 support for end-users

Troubleshooting hardware, software, and network issues

5. Data Backup and Disaster Recovery

Automated backups and secure storage

Business continuity planning (BCP)

Recovery point objectives (RPO) and recovery time objectives (RTO)

6. Cloud Services Management

Cloud migration, hosting, and monitoring

Managing platforms like AWS, Azure, or Google Cloud

SaaS, PaaS, and IaaS integration

7. IT Strategy and Consulting

Aligning IT with business goals

Technology roadmaps and digital transformation

Cost optimization and compliance guidance

8. Software and Patch Management

Keeping systems updated with the latest patches

License management and software compliance

9. Mobile Device Management (MDM)

Managing smartphones, tablets, and remote endpoints

Enforcing security policies on BYOD (Bring Your Own Device)

10. Vendor and Asset Management

Managing relationships with hardware/software vendors

Tracking IT assets throughout their lifecycle